After the housing sale: tenants are facing great criticism
A few years ago, Växjöbostäder sold 1,923 apartments to Victoria Park and Heimstaden. There were many discussions about the sales and tenants were worried about how it would be with a private landlord after having the municipal housing company. The Tenants Association has now conducted a survey in which tenants have to answer questions about the administration, compared to before the sale. 173 households from the 885 apartments sold to Victoria Park answered the questionnaire. 84 percent of these are dissatisfied or very dissatisfied with the sales.
– For me it was very surprising that it was still so bad at Victoria park. I have known that there is a wide dissatisfaction but I could not imagine it was so bad, it's very disappointing to read, says Olja Pekusic, housing developer at Tenants Association and responsible for the survey.
The things that were highlighted are the maintenance indoors and outdoors, the customer service and that it takes longer time to get things fixed.
– I can't say that much about it right now. But we work to be better all the time and try to solve the problems that exist depending on the area. We have put a lot of resources into it, and we have also invested in staff. If we have any complaints, we try to do our best as soon as possible, says Peter Lindberg, area manager for Victoria park in Växjö, to Hem & Hyra.